Terms and Conditions
These terms and conditions ("Terms") are a contract between you and Voye ("Voye", "we" or "us") and apply to your use of Voye's products and services. You understand and agree that your use of any of our product and services is subject to Voye's Privacy Policy and any other legal agreement that may apply between us.
Introduction
These terms and conditions ("Terms") are a contract between you and Voye ("Voye", "we" or "us") and apply to your use of Voye's products and services. You understand and agree that your use of any of our product and services is subject to Voye's Privacy Policy and any other legal agreement that may apply between us.
By exploring our website and using the information, resources, services, products, and tools we offer, you understand and agree to the following terms, as well as the terms and conditions outlined in our Privacy Policy.
- Introduction
- These Terms and Conditions (“Terms”) explain how you can use Voye’s products and services. By using our website, app, or Services, you agree to follow these Terms and our Privacy Policy and confirm your acceptance of them.
- Use Voye’s Services only for legal and intended purposes.
- You can check your Account, transactions, fees, and exchange rates anytime through the website or app.
- You can send money up to your Available Balance. Every transfer and fee reduces this balance.
- Once you authorize a transaction, it cannot be canceled. Voye considers the transaction received when you approve it.
- Any illegal or suspicious activity is not allowed.
- Sometimes, Services may be unavailable for maintenance. If you have issues, contact our support, and we’ll help.
- Some features require you to create an Account and provide accurate information.
- Keep your login, password, and PIN safe. You are responsible for everything that happens under your Account.
- Using our Services in unauthorized ways, including automated tools or bots, is prohibited.
- You are responsible for any losses or damages caused by breaking these rules.
- You own what you upload or share with us (“User Content”), but you give Voye the right to use it to improve our Services.
- Don’t share your PIN or login details. If you allow someone else to use your Account, you’re responsible for what they do.
- Everything on our website or app—text, graphics, logos, software—belongs to Voye or its partners.
- You can’t use our content for anything not allowed in these Terms.
- If you share ideas about Voye (“Ideas”), we can use them freely without paying you.
- You can cancel a transfer before it’s sent.
- Once the money is sent or the recipient is notified, you cannot change it.
- If there’s an error, contact us and we’ll help fix it.
- We provide Services “as is” and “as available.”
- We do not promise the Services will always be perfect or uninterrupted.
- No illegal activities, including money laundering, financing terrorism, or sending money to scammers.
- Don’t break local or international laws.
- Voye may suspend or close your Account if we suspect illegal activity.
- Voye is not responsible for indirect or accidental losses, like lost profits or data.
- Using our Services and downloading content is at your own risk.
- We are not liable for malware, unauthorized access, or illegal activity affecting your Account or data.
- You agree to cover Voye for any costs or damages caused by:
- How you use the Services.
- Violating these Terms or someone else’s rights.
- Providing false or misleading information.
- Misuse of your login, password, or PIN.
- Sometimes we may include links to other websites or services for your convenience.
- Voye does not control these websites, does not endorse them, and is not responsible for their content, security, or privacy practices.
- If you experience any issues or have concerns while using a third-party site, you should contact that website or service directly.
- These Terms are governed by the laws of Canada.
- For users outside Canada, local laws in your country may also apply.
- Any disputes arising from your use of Voye’s Services will primarily be resolved under Canadian law and in Canadian courts, but this does not prevent us from enforcing your rights or seeking remedies in other jurisdictions if necessary.
- We may update these Terms at any time. Changes take effect as soon as they are posted.
- By continuing to use our Services, you accept the updated Terms.
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